Performance

Performance Management
This one day workshop aimed at managers and team leaders provides the essential characteristics and concepts of a performance management culture. Real Performance Plus offer a full post-training one-to-one coaching programme for managers and team leaders to ensure that their new skills can be successfully transferred to the workplace.

 

Objective setting workshop
This half-day workshop is for managers and team leaders who need to brush up on their objective-writing skills. Write meaningful objectives that are not just “a tick in the box” and will actually drive the business forward. Post-workshop coaching and advice is available to help delegates to complete the development of their effective objectives.

 

Team Performance workshop
A full-day workshop for managers and their teams, this is designed to find ways for teams to improve their collective performance and achieve their team objectives. The process engages the whole team in the definition and implementation of improvements to working practices followed by ongoing development. The outcome enhances the team’s sense of self-worth and improves interpersonal working relationships. Post-workshop coaching is offered to help embed the workshop outputs.

 

Coaching for maximum performance
This workshop is aimed at managers, team leaders or anyone who wants to bring out the best in themselves and others. This course brings together best practices and the latest research in coaching. Real Performance+ offer a full post-training one-to-one coaching programme for managers and team leaders to ensure that their new skills are successfully transferred to the workplace.

 

Customer Service training

The course consists off our modules delivered over two days. Topics include ‘defining the customer’, ‘assertiveness’, ‘communication’ and ‘negotiation’. The main aim is to ensure that delegates fully appreciate the behaviours and mind-set required to delight their customers through the use of a number of effective tools.







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